Privacy Policy

Personal Data Processing Policy

Privacy Policy

Russo Unique Services GmbH, hereinafter referred to as “We”, takes the privacy and protection of personal data seriously.

This policy explains how we use and protect any information you provide to us, including when using the website www.uniqueservices.ch or our mobile applications (collectively referred to as the “Services”). If you have any questions regarding our Privacy Policy, you can contact us by email at info@uniqueservices.ch or by mail at Richtistrasse 7, Wallisellen Business Park, 8304 Wallisellen, Switzerland.

If we ask you to provide certain information by which you can be identified, you can be assured that it will only be used in accordance with this Privacy Policy.

This policy is effective as of 01.08.2020.

Who is responsible for processing your personal data?

The controller and processor of personal data is Russo Unique Services GmbH, registration number CH-020.4.053.275-7, registered address: Richtistrasse 7, Wallisellen Business Park, 8304 Wallisellen, Switzerland, telephone: +41 43 537 60 65, website: www.uniqueservices.ch.

Information you provide to us:

When you create an account in our Services, we may collect information such as your name, username, address, telephone number, email address, and the name of the company on whose behalf you are acting.

When you contact us in person, by telephone, email, online chat, through a contact form on our website, via social media, or by any other means, we may retain a record of the contact information you provide for further communication with you.

Information we collect about you:

a) Contact information. Contact information is any information necessary to communicate with you and fulfill your orders and requests. This includes information such as your name, address, telephone number, and email address. We may retain a record of the contact information you provide after communicating with you.

b) Demographic and geographic information. Using Google Analytics, we obtain access to publicly available information about you, such as age, gender, location, etc. This publicly available information helps us provide suitable offers for products and services.

c) Device information. We receive information from devices that you connect when using our Services. The information we receive from these devices may include an IP address, unique device identifiers such as a MAC address, and information about the WiFi network.

d) Statistical information when using the application. Using Google statistical tools, we collect data such as error reports, installation/uninstallation statistics, usage activity, operating system version, and other non-personal information. This publicly available information helps us improve the quality of the products we offer.

NB!

We do not collect or store technical information related to the use of the application, such as data about protected facilities, events, facility reports, etc.

Cookies

By using our website, you agree that we may place small data files — cookies — on your device. You can change your web browser settings to reject cookies; however, please note that doing so may impair the functionality of our website.

Links to other websites

Our website may contain links to other websites. However, once you use these links to leave our website, you should be aware that we are not responsible for the protection and privacy of any information you provide while visiting such websites, and such websites are not governed by this Privacy Policy. You should exercise caution and review the privacy policy applicable to the website in question.

Why we collect information

We request the information mentioned above in order to better understand your needs, provide high-quality and prompt service in response to your requests, and provide qualified technical support.

We may use this information to improve our products and services. We may periodically send promotional emails about new products, special offers, or other information that we consider relevant to you, using the email address you have provided. We may contact you by email or telephone.

Security

We are committed to ensuring the security of your information. To prevent unauthorized access or disclosure, we have implemented appropriate procedures to safeguard the information we collect. However, regardless of the security measures we use, none of them can provide a 100% guarantee of the security of your data.

Managing your information

You can restrict the processing of your personal data in the following ways:

Marketing information. When receiving email newsletters, each email contains an “Unsubscribe” link at the bottom. By clicking this link, your email address will automatically be removed from the mailing list.

Location data. You can prevent your mobile device from sharing location information through your device’s operating system settings. However, you may not be able to fully use our Services if you disable this sharing. Please note that even if you disable location services on your device, we will continue to receive your IP address and use it as described above.

Personal data. If you need to correct or delete your personal data, please notify us in writing at Richtistrasse 7, Wallisellen Business Park, 8304 Wallisellen, Switzerland, or by email at info@uniqueservices.ch, and we will promptly make the necessary changes after verifying your identity in order to prevent malicious actions by third parties.

If you believe that any information we hold about you is incorrect or incomplete, please contact us and we will promptly make the necessary corrections.

We will not sell, distribute, or transfer your personal information to third parties unless we have your permission or are required to do so by law.

Changes to this Privacy Policy

We reserve the right to periodically update this Privacy Policy to reflect changes in our business. If we make any changes, we will post a notice regarding the Privacy Policy update on our website.